NEW HIGH EDUCATION
Effective Date: 31 August 2026
Services: NHE AI Tutor and NHE Language Learner at newhigheducation.app
Website: newhigheducation.com
Contact: admin@newhigheducation.app | (+233) 500 390 326
1. Introduction
This Cookie Policy explains how New High Education uses cookies and similar technologies on newhigheducation.com, NHE AI Tutor, NHE Language Learner, and related online services. It applies to students, parents, teachers, administrators, Language Learners, and visitors.
2. What Cookies Are
Cookies are small text files stored on your device. Similar technologies include local storage, session storage, authentication tokens, device identifiers, pixels, analytics tags, and log files. For simplicity, this Policy refers to all of them as cookies.
3. Why We Use Cookies
We use cookies to provide secure sign-in, protect accounts, remember preferences, maintain sessions, support access to learning content, improve performance, identify technical problems, prevent fraud and misuse, and understand how our services are used.
In NHE Language Learner, cookies and similar technologies may support authenticated access, display and language preferences, continuity of learning sessions, access to generated audio and downloaded materials, and reliable use of plan-controlled features. They do not replace our server-side subscription and usage controls.
4. Types of Cookies We May Use
Strictly necessary cookies support login, session management, account security, form protection, and access to restricted areas. These are necessary for the service requested and may operate without optional-cookie consent.
Functionality cookies remember choices such as display settings, accessibility preferences, selected learning or explanation language, and other account preferences.
Performance and analytics cookies help us understand feature use, errors, page performance, device and browser information, and general service patterns. We aim to use aggregated or non-identifying information where reasonably possible.
Security cookies and related technologies detect suspicious activity, protect sessions, reduce spam and abuse, and support fraud prevention.
Marketing cookies may be used only for lawful educational campaigns and, where required, with consent. We do not use student data for unrelated third-party advertising.
5. Third-Party Technologies
Trusted providers that support hosting, authentication, cloud storage, AI, text-to-speech, analytics, error monitoring, communications, security, embedded content, or payments may use their own cookies or similar technologies. Their use is governed by their own policies. We do not control third-party cookies in full.
6. Cookies and Personal Data
Some cookie data, such as an account session, device information, IP address, usage activity, or security log, may be personal data. We handle it under our Privacy Policy and Data Protection Policy.
7. Managing Cookies
You can view, delete, block, or manage cookies through your browser or device settings. You may also clear browsing data after using a shared device. The steps depend on your browser and are usually under Privacy, Security, Site Settings, or Cookies and Site Data.
Blocking or deleting cookies may cause repeated sign-in, loss of preferences, reduced security, or features not working correctly. This may affect student, teacher, administrator, and Language Learner sessions, including access to saved learning activity and generated materials.
8. Shared Devices and Children
On shared or public devices, log out when you finish, do not save passwords, and clear browsing data where appropriate. Parents, guardians, teachers, or trusted adults should assist younger users with cookie settings when needed.
9. Updates and Contact
We may update this Policy when our services, providers, technology, or legal requirements change. For questions, contact admin@newhigheducation.app or (+233) 500 390 326. This Policy should be read with our Privacy Policy, Data Protection Policy, and Terms and Conditions.